When this game launched, it was not accepted very well by many gamers. And between Blizzard driving their reputation straight through the mud in how they treat both their audience (Overwatch 2 anyone? Diablo Immortal?) and their own employees, I can perfectly understand that. I myself watched this one come out with little interest, especially as one of the games to spearhead big game developers' campaign to increase the price of AAA games to $70. And to this end, I passed it up at launch.
However, months later, the game was already starting to show up on sale. Add to this a few people who wanted to play with me, and I decided it was worth a shot. It was not a bad choice, despite everything stacked against it.